RELACIONES CON LOS PROVEEDORES

Una asociación basada en normas estrictas

La protección de la marca y el control de riesgos es una de las principales propuestas de valor de ISS. Centrándose claramente en las necesidades de nuestros clientes, ISS aplica una estrategia de proveedores estratégicos y una cadena de suministro mundial totalmente integrada, de acuerdo con los principios de la buena gobernanza empresarial.
Web_Desktop-AdobeStock_497290176
RELACIONES CON LOS PROVEEDORES

Garantizar una cadena de suministro sólida y transparente

Actuamos como buenos ciudadanos corporativos en todas las sociedades en las que operamos, y esperamos que nuestros proveedores hagan lo mismo. Nuestro objetivo es ofrecer una cadena de suministro transparente y garantizar el cumplimiento de las normas éticas más estrictas, tal y como se expresa en el Código de Conducta para Proveedores de ISS.
Web_Desktop-AdobeStock_187312509
RELACIONES CON LOS PROVEEDORES

ISS ProcurePASS

ISS ProcurePASS es una solución común y transparente para el cumplimiento y la aprobación de proveedores en todos los países en los que opera ISS. ProcurePASS, una plataforma web de gestión de riesgos de la cadena de suministro, apoya directamente las crecientes necesidades de nuestros clientes y mejora nuestras valiosas relaciones con los proveedores, el cumplimiento y los estándares de calidad.
Web_Desktop-AdobeStock_254940794
Sostenibilidad

Nuestro Programa de Compromiso con la Sostenibilidad de los Proveedores para la Acción por el Clima

ISS está reforzando la forma en que trabajamos con los proveedores para apoyar nuestra trayectoria Net Zero y aumentar la transparencia en toda nuestra cadena de valor. Nuestro Programa de Compromiso con la Sostenibilidad de los Proveedores se centra en los proveedores que más gastan, responsables de aproximadamente el 36% de las emisiones de Alcance 3.1 de ISS. Como requisito obligatorio, esperamos que estos proveedores adopten objetivos basados en la ciencia, informen a CDP, trasladen los requisitos de sostenibilidad a sus propias cadenas de suministro y proporcionen huellas de carbono verificadas de sus productos a ISS antes de 2030. Nuestro objetivo es que, a finales de 2026, el 32% de nuestro gasto mundial se realice con proveedores que hayan establecido objetivos SBTi.

Como parte del programa, en 2024 introdujimos un proceso estructurado que incluía encuestas anuales de sostenibilidad, planes de cierre de brechas y formación específica sobre expectativas medioambientales de la ISS, descarbonización alineada con SBTi, energías renovables y análisis del ciclo de vida (ACV). La tasa de respuesta combinada para las encuestas de sostenibilidad de 2024-2025 fue del 87%, mientras que los materiales de formación han llegado al 100% de los proveedores en el ámbito del programa, con una media del 65% que se unió a las sesiones en vivo en 2025.

Independientemente de los volúmenes de compra anuales, animamos a todos los proveedores a revisar los materiales de formación para entender cómo sus acciones climáticas apoyan directamente la vía de descarbonización de ISS, y a seguir los principios de sostenibilidad, que representan el 20% de la ponderación de la evaluación de las ofertas. A través de este enfoque colaborativo y transparente, ISS pretende acelerar el progreso y reducir significativamente el impacto medioambiental en toda nuestra cadena de suministro global.
Nuestro Programa de Compromiso con la Sostenibilidad de los Proveedores
Web_Desktop-AdobeStock_585808537
Código de conducta

Código de conducta para proveedores del ISS

Descargue a continuación el Código de conducta para proveedores de ISS en su idioma local.
Descargar aquí
INSIGHTS

Historias reales, impacto real

Blogs
4 min read

Blog | LinkedIn Live session: Closing the workplace performance gap on ISS World Blog

Discover why workplaces underperform and how leaders can close the performance gap through smarter investment, execution, and data‑driven workplace strategies.
Seguir leyendo
Blog
5 min read

Blog | 'Creating SAFE Spaces together': ISS' approach to safety excellence on ISS World Blog

Discover how ISS’s ‘Creating SAFE Spaces together’ strategy transforms workplace safety through psychological safety, global standards and proactive risk management.
Seguir leyendo
People Stories
3 min read

GL_Pauli Hyvärinen

ISS Maintenance Operator Pauli Hyvärinen mentors vocational students and ensures exceptional service, fostering growth and confidence while maintaining efficient workplaces.
Seguir leyendo
News and press
1 min read

ISS wins large multi-country contract | Press | ISS World

ISS secures a major multi-country contract worth over DKK 100 million, enhancing efficiency, customer experience, and sustainability across Europe.
Seguir leyendo
Blogs
2 min read

ISS extends and expands contract with the Fulham Road Collaborative in the UK | Press | ISS World

ISS has further strengthened its partnership with the Fulham Road Collaborative (FRC) in the UK, comprising of Chelsea and Westminster Hospital NHS Foundation Trust and The Royal Marsden NHS Foundation Trust.
Seguir leyendo
News and press
1 min read

ISS renews and expands public healthcare agreement in Southeast Asia | Press | ISS World

ISS has renewed and expanded its public healthcare agreement in Southeast Asia, increasing its annual value by over DKK 100 million and enhancing healthcare services.
Seguir leyendo
News and press
1 min read

ISS further expands multi-country contract with financial services company | Press | ISS World

ISS expands its multi-country contract with a key financial services customer, adding DKK 100 million in annual value, enhancing services across six European countries.
Seguir leyendo
Blog
5 min read

Blog | Together is better: four steps for partnering with your workplace services provider on ISS World Blog

Learn the four steps to building successful partnerships with workplace service providers and how trust and innovation drive value and performance in facilities management.
Seguir leyendo
News and press
1 min read

ISS announces reduction in contract scope

ISS announces a contract scope reduction worth nearly DKK 200 million annually in the UK, effective end of October.
Seguir leyendo
News and press
2 min read

ISS signs new international deal with large global manufacturer | Press | ISS World

ISS signs a major five-year deal with a global beverage manufacturer, expanding services across Europe to enhance business efficiency and sustainability.
Seguir leyendo
People Stories
4 min read

Joanna Lukowska

Meet Joanna Lukowska, CFO of ISS Indonesia, and read her people-focused career journey, leadership lessons and advice on growth and opportunity.
Seguir leyendo
News and press
3 min read

Interim report for 1 January – 30 June 2025

ISS reports robust financial growth for H1 2025, with increased share buyback and new contracts, while maintaining strong operational efficiency and outlook.
Seguir leyendo
News and press
3 min read

ISS enters global partnership with Social Value Portal to advance its social impact ambitions | Press | ISS World

ISS partners with Social Value Portal to enhance social impact globally, focusing on measurable sustainability initiatives across diverse markets.
Seguir leyendo
Blogs
2 min read

Jarek Dzikowicz: Strong leadership during a devastating flood

When severe floods hit Nysa, Poland, he mobilised the local community to reinforce flood embankments and help clean an emergency hospital.
Seguir leyendo
People Stories
3 min read

Jari Kallioinen

Chef Jari Kallioinen transitioned from cooking to cleaning during the coronavirus pandemic, embracing new challenges and learning valuable skills in hygiene and independence.
Seguir leyendo
People Stories
3 min read

Gülfem Büyükkırcalı Ömerali

Gülfem Büyükkırcalı Ömerali’s journey from engineer to Chief Operations Performance Officer at ISS Türkiye showcases the power of curiosity, perseverance, and leadership.
Seguir leyendo
Joel
People Stories
2 min read

Joël Bréa

Engineer Joël Bréa revolutionizes production processes, reducing switch time from 45 to 5 minutes, impacting 35 factories globally through dedication and creativity.
Seguir leyendo
Photo of Marieke Nieden
People Stories
1 min read

Mareike Nieden

Mareike Nieden has been with ISS since 2019. As a test engineer, she ensures reliable mobile data, broadcast and TV services around the clock.
Seguir leyendo
People Stories
3 min read

Robert Cedermark: a story of growth and impact

Robert Cedermark began his career as a Global Management Trainee, a move that sparked a transformative professional & personal journey, taking him across the world.
Seguir leyendo
News and press
1 min read

ISS extends major contract with large global customer | Press | ISS World

ISS extends contract with one of its largest and longstanding global customers. The contract has an annual value of more than DKK 700 million.
Seguir leyendo
News and press
1 min read

ISS wins large contract with public healthcare institution in Austria | Press | ISS World

ISS has secured a significant contract with a public healthcare institution in Austria, enhancing patient support and cleaning services across two sites.
Seguir leyendo
News and press
3 min read

ISS signs new global contract with VELUX Group | Press | ISS World

ISS and VELUX Group sign a five-year contract to deliver integrated facility services across 12 European countries, enhancing quality, reducing risks, and optimizing costs.
Seguir leyendo
News and press
1 min read

ISS further renews and expands public healthcare contract in Southeast Asia | Press | ISS World

ISS has renewed and expanded its public healthcare contract in Southeast Asia, increasing its value to approximately DKK 1.0 billion and enhancing service delivery.
Seguir leyendo
News and press
1 min read

ISS signs new contract with global professional services company in India | Press | ISS World

ISS expands its global partnership with a new contract in India, delivering integrated facilities services valued at DKK 100 million for five years.
Seguir leyendo
News and press
1 min read

ISS announces contract scope reduction with customer in Northern Europe | Press | ISS World

ISS announces a contract scope reduction in Northern Europe valued at DKK 100 million, effective January 2026, impacting its service operations.
Seguir leyendo
News and press
1 min read

ISS signs new deal with global technology company | Press | ISS World

ISS enhances its partnership with a major global tech company, expanding services across three European countries and increasing contract value by over DKK 100 million.
Seguir leyendo
News and press
1 min read

ISS expands partnership with natural resources company in APAC | Press | ISS World

ISS strengthens its partnership with a natural resources company in APAC, expanding services to new locations under a five-year agreement valued at DKK 100 million annually.
Seguir leyendo
News and press
3 min read

Trading update for 1 january 31 march 2025 | Press | ISS World

ISS reports a strong Q1 2025 with 4.3% organic growth, new contracts, and a share buyback program, maintaining confidence in its annual outlook.
Seguir leyendo
News and press
1 min read

ISS wins new business with Australian airport operator | Press | ISS World

ISS secures a DKK 100 million contract with Melbourne Airport to provide key services at Terminal 1, enhancing their partnership and expanding their workforce.
Seguir leyendo
News and press
3 min read

The office holds the key to reinforcing culture and belonging | Press | ISS World

The office remains crucial for culture, collaboration, and belonging amidst the rise of hybrid work, according to a global ISS survey of 11,000 employees.
Seguir leyendo
News and press
1 min read

ISS signs new contract with large construction company in Turkiye | Press | ISS World

ISS secures a new 3-year catering contract with a major construction company in Türkiye, boosting annual revenue by over DKK 100 million.
Seguir leyendo
News and press
3 min read

Annual Report 2024 | Press | ISS World

ISS reports robust financial results for 2024, initiates a new DKK 2.5 billion share buyback, and outlines a promising outlook for 2025.
Seguir leyendo
News and press
2 min read

ISS wins large contract with Aroundtown in Germany | Press | ISS World

ISS secures a major contract with Aroundtown to provide comprehensive facility management services across 47 locations in Germany, enhancing property efficiency and tenant satisfaction.
Seguir leyendo
News and press

ISS wins two large deals, each worth over DKK 100 million annually | Press | ISS World

ISS secures two major deals in Europe and APAC worth over DKK 100 million annually, effective Q2 2025, contributing 0.3% to Group revenue. More details in February 2025.
Seguir leyendo
News and press
2 min read

ISS provides education for more than 70,000 employees and their families | Press | ISS World

ISS advances social sustainability by providing education to over 70,000 employees and their families, aiming to empower 100,000+ by the end of 2025.
Seguir leyendo
Corporate responsibility stories
2 min read

Driving inclusion: ISS Spain’s measurable impact through its partnership with ONCE Foundation

ISS Spain is among the first to adopt Social Value Portal’s method to measure and report social impact using the international dollar metric.
Seguir leyendo
News and press
3 min read

Annual Report 2025 | Press | ISS World

ISS reports robust financial performance for 2025, with significant new contracts and a new share buyback program, positioning for strong growth in 2026.
Seguir leyendo
Blog
6 min read

Blog | Designing workplaces to think on ISS World Blog

Learn how businesses can leverage data to uncover hidden problems and innovate solutions, as explained by ISS’s Damien Coburn and Dr. Phil Meinert.
Seguir leyendo
Blog
5 min read

Blog | Unlocking workplace wellbeing on ISS World Blog

Boost workplace engagement and motivation by fostering wellbeing through connection, mental resilience, purpose, and physical health in a hybrid work environment.
Seguir leyendo
Blog
3 min read

Blog | How technology and innovation in cleaning is driving productivity and a better workplace experience on ISS World Blog

Discover how technology and data are revolutionizing cleaning, enhancing efficiency, and creating a smarter, more responsive workplace experience.
Seguir leyendo
Blog
4 min read

Blog | Rethinking the workplace: Creating spaces where people want to be on ISS World Blog

Creating future-ready workplaces that foster collaboration and engagement by viewing employees as guests and designing spaces aligned with organizational purpose.
Seguir leyendo
Blog
2 min read

Blog | ISS leads the way towards a plastic-free future on ISS World Blog

ISS sets a new sustainability benchmark by opening the first plastic-free company restaurant in the Netherlands, reducing plastic waste and championing a circular economy.
Seguir leyendo
Blog
2 min read

Blog | ISS is accelerating towards a greener future through vehicle electrification on ISS World Blog

ISS is driving sustainability by electrifying its vehicle fleet, addressing climate change, and meeting public demand for corporate responsibility.
Seguir leyendo
Blog
4 min read

Blog | How Innovation is Revolutionizing Facilities Management on ISS World Blog

Discover how innovation in facilities management drives efficiency, sustainability, and employee satisfaction, transforming workplaces through strategic partnerships and tailored solutions.
Seguir leyendo
Blog
4 min read

Blog | EY Nordics: Embracing the future of work through trust, tech and human connection on ISS World Blog

Discover how EY Nordics is redefining the workplace with flexible models, tech integration, and a focus on trust and human connection.
Seguir leyendo
Blog
2 min read

Blog | EY and ISS partnership drives positive outcomes on ISS World Blog

EY and ISS's Vested partnership in the Nordics boosts workplace services through collaboration, innovation, and shared success, enhancing end-user satisfaction and achieving strategic goals.
Seguir leyendo
Blog
5 min read

Blog | Driving Business Success Through Healthy and Inclusive Workspaces on ISS World Blog

Discover how prioritizing health and inclusivity in the workplace can boost productivity, engagement, and business success, as discussed by industry experts in our recent LinkedIn Live event.
Seguir leyendo
Blog
3 min read

Blog | Convenience at your fingertips with the Workplace app on ISS World Blog

Discover how the ISS Workplace app boosts employee engagement, productivity, and satisfaction through seamless integration of daily tasks and company communication.
Seguir leyendo
Blog
3 min read

Blog | Me-We-Us: Building a culture-driven workplace at Nordea on ISS World Blog

Nordea's Me-We-Us mindset transforms its return-to-office strategy, fostering dialogue and alignment through cultural and spatial redesigns for a welcoming, collaborative workplace.
Seguir leyendo
Blog
6 min read

Blog | Bridging technology and service for a better workday on ISS World Blog

Discover how ISS' Workplace app enhances the workday by integrating services and technology, offering features like desk booking, helpdesk, and event management for a seamless employee experience.
Seguir leyendo
Blog
3 min read

Blog | Belonging before retention on ISS World Blog

Creating workplaces where employees feel they belong is key to engagement. Design spaces for connection, rethink rigid policies, and prioritize well-being for a thriving workforce.
Seguir leyendo
Customer Stories
4 min read

A five-star location with seven-star service

Discover the transformation of Mikonkatu 7 into a premier office and retail space with top-tier services, enhancing both work and leisure in Helsinki's city centre.
Seguir leyendo
News and press
2 min read

ISS awarded contract with Bank of England | Press | ISS World

ISS expands its APAC partnership with a natural resources company, adding services and innovative food technology across four sites under a new five-year agreement worth DKK 100 million annually.
Seguir leyendo
News and press
2 min read

ISS and COWI enter new international partnership | Press | ISS World

ISS partners with COWI to deliver sustainable integrated facility services across 11 countries, enhancing efficiency and agility through innovative solutions.
Seguir leyendo
News and press
1 min read

ISS announces conclusion of a contract | Press | ISS World

ISS concludes a major UK healthcare contract worth over DKK 100 million annually, ending in Q4 2025. Explore details and company insights in our latest update.
Seguir leyendo
News and press
2 min read

ISS signs large contract with Australian Department of Defence

ISS secures a six-year, DKK 300 million annual contract with the Australian Department of Defence, enhancing facility services across 85 locations in South and Western Australia.
Seguir leyendo
News and press
1 min read

ISS signs new contract with financial services company in Türkiye | Press | ISS World

ISS signs a new contract in Türkiye, providing integrated facility services with a focus on digital solutions and technical excellence for a financial services company.
Seguir leyendo
News and press
1 min read

Moody's Ratings upgrades ISS Global A/S from 'Baa3' to 'Baa2' | Press | ISS World

Moody's upgrades ISS Global A/S credit rating, highlighting improved financial performance and solid operational metrics. Discover how ISS continues to excel in workplace experience and facility services.
Seguir leyendo
News and press
2 min read

ISS expands partnership with Brisbane Airport | Press | ISS World

ISS extends its partnership with Brisbane Airport, adding aviation security services to enhance passenger safety and support the airport's future transformation program.
Seguir leyendo
News and press
3 min read

Trading update for 1 January - 30 September 2025

ISS secures a significant five-year contract with the UK Government's FCDO, valued at DKK 300 million annually, to deliver integrated workplace services.
Seguir leyendo
News and press
2 min read

ISS signs significant contract with major UK Government department | Press | ISS World

ISS secures a significant five-year contract with the UK Government's FCDO, valued at DKK 300 million annually, to deliver integrated workplace services.
Seguir leyendo
News and press
2 min read

ISS wins full IFS contract for major life sciences and pharmaceutical company in Switzerland | Press | ISS World

ISS secures a comprehensive IFS contract worth DKK 300 million with a major life sciences company in Switzerland, marking a significant milestone for ISS Switzerland.
Seguir leyendo
News and press
2 min read

ISS Group provides update on Wang Fuk Court Fires in Hong Kong | Press | ISS World

ISS Group provides an update on the Wang Fuk Court fires in Hong Kong, detailing their role, response, and ongoing cooperation with authorities.
Seguir leyendo
News and press
1 min read

ISS extends significant contract with global technology company in North America | Press | ISS World

ISS extends its contract with a major technology company in North America, enhancing its food solutions and guest experience services for the next five years.
Seguir leyendo
News and press
1 min read

ISS renews major contract with Australia’s New South Wales Government Department of Education | Press | ISS World

ISS renews a major contract with NSW's Department of Education, continuing their 30-year partnership with a focus on safe, high-quality learning environments.
Seguir leyendo
News and press
1 min read

ISS signs new partnership in the UK | Press | ISS World

ISS secures a major five-year integrated facilities services contract in the UK, valued over DKK 100 million annually, starting in Q4 2026.
Seguir leyendo
News and press
1 min read

ISS announces a contract non-renewal | Press | ISS World

ISS announces it will not renew a major UK contract worth DKK 300 million annually, concluding by Q1 2026.
Seguir leyendo
People Stories
2 min read

Cheng Kwok Ming: From an act of service to saving a life

Cheng Kwok Ming, ISS Senior Security Guard at Villa Lotto in Hong Kong, immediately stepped in. His quick thinking ensured life-saving urgent care in a moment of crisis.
Seguir leyendo
Photo of Ayşe Şahin
People Stories
3 min read

Ayşe Şahin

Facing cancer is difficult, and when a teen in hospice began losing her hair, Ayşe Şahin from ISS Catering in Türkiye stepped in to help.
Seguir leyendo
People Stories
3 min read

ISS Singapore joins forces with KTPH to care for Covid-19 patients

At the peak of the pandemic in 2020, ISS worked with local hospitals to care for migrant workers infected with Covid-19.
Seguir leyendo
People Stories
5 min read

Tahmina Bushra: A life-changing journey

Tahmina Bushra’s life has taken more unexpected turns than most.
Seguir leyendo
People Stories
3 min read

Patients are always no.1

At a major hospital in Singapore, ISS ensures every surface and ward, including the operating theatres, are spotlessly clean, for the safety of patients and staff.
Seguir leyendo
People Stories
2 min read

Compassion and human kindness will always prevail

In the wake of the humanitarian crisis in Ukraine, we celebrate the selfless actions of the world community.
Seguir leyendo
Photo of Xiomara Battle
People Stories
2 min read

Turning culinary passion into a career

Some people take the opportunity to make their passion their profession, doing a job that feeds their ambitions and inspires them.
Seguir leyendo
People Stories
2 min read

My door is always open

For many businesses in Singapore, our cleaning service teams are hidden heroes – the people who keep their offices ready for business and shops clean for customers.
Seguir leyendo
People Stories
3 min read

Feeling truly supported

We believe that a diverse workforce is a happy and productive workforce, and our strong commitment to our people.
Seguir leyendo
People Stories
6 min read

Jack Chitty

Jack Chitty wasn’t looking for a career at ISS. In fact, when he joined us in 2015, he was happy in his role as a Traffic Officer for Highways England
Seguir leyendo
People Stories
2 min read

GL_A passion for people

From sales in cleaning to country manager, Gina Toh has been part of the ISS Singapore growth story since joining in 2001.
Seguir leyendo
People Stories
2 min read

Agnes Adamer

Agnes Adamer started working part-time at ISS while studying. Eight years later, she’s Site Manager at one of the largest hospitals in Europe.
Seguir leyendo
People Stories
1 min read

Nicolas Vargas Muños

Chef Nicolas Vargas Muños journey from Colombia to Denmark, where he discovered his passion for creatively preparing healthy and delicious food.
Seguir leyendo
Michelle Quinn
People Stories
3 min read

Michelle Quinn

Michelle Quinn fulfills a hospice patient's final wish to marry, showcasing the power of empathy and dedication in making unforgettable moments.
Seguir leyendo
People Stories
2 min read

Melanie Cooke

Meet Mel, who achieved great success over 28 years at ISS with 11 promotions and two peer awards, now managing one of ISS’ largest client sites.
Seguir leyendo
People Stories
3 min read

Lettizia Kris Harjanto

Letti Kris Harjanto's journey at ISS showcases rapid career growth, mentorship, and the importance of flexibility and curiosity in achieving success. Discover her inspiring story.
Seguir leyendo
Joel
People Stories
1 min read

Kevin Hosking

Kevin Hosking's journey from mailroom assistant to HSEQ Manager at ISS highlights the power of dedication, support, and career development opportunities in achieving professional growth.
Seguir leyendo
People Stories
2 min read

Darwin Lloyd

Darwin Lloyd's inspiring journey from Saint Lucia to the UK highlights the power of self-belief and seizing opportunities, leading to a remarkable career at ISS.
Seguir leyendo
Michelle Quinn
People Stories
1 min read

ISS and Tent partnership sees over 1,000 refugees hired since 2022

Empowering ISS India employees through the Education for All programme, providing educational opportunities to enhance careers and foster a sense of belonging.
Seguir leyendo
People Stories
3 min read

Creating an inclusive workplace for youths with special educational needs

Michelle Quinn fulfills a hospice patient's final wish to marry, showcasing the power of empathy and dedication in making unforgettable moments.
Seguir leyendo
Blogs
2 min read

ISS renews and expands IFS contract with Virgin Media O2 in the UK | Press | ISS World

ISS has renewed and expanded its partnership with Virgin Media O2 with a new two-year contract.
Seguir leyendo
Case Studies
2 min read

Giving our people a second chance on education

Empowering ISS India employees through the Education for All programme, providing educational opportunities to enhance careers and foster a sense of belonging.
Seguir leyendo
Web_Wide-Grupo de personas celebrando una reunión de negocios en una moderna oficina
PONERSE EN CONTACTO

Potenciar a las personas mediante mejores lugares de trabajo

Creemos entornos en los que sus equipos prosperen y su empresa crezca.
Hable con nuestros expertos